France Telecom Paris has opened an 0800 number (toll-free call) intended to cater
for the needs of the English-speaking community all over France.
This department is dedicated to commercial operations only.
Concerning technical problems please contact 1013 (free toll call).
Among the services offered :
- information and advice about available products and services (internet or fixed
line) ;
- information and advice about billing and payment ;
- turn-on and termination of all France Telecom services for residential customers
all over France (analogic and ADSL line, cable television , discount plans, services
such as call waiting, caller ID, etc...).
This service is open Monday to Friday from 9:00 AM to 5:00 PM.
To reach this service from abroad simply dial :
+ 33 1 55 78 60 56 (english speaking hotline)
+ 33 1 55 78 60 34 (french speaking hotline)
If you are a foreign company, our International Sales Support Unit is available
to answer all questions.
For
technical questions about our site or corporate information about France
Telecom, contact the webmaster.