contacts

France Telecom Paris has opened a customer services intended to cater for the needs of the English-speaking community all over France. It now includes a technical support helpline. The number can be reached from abroad :+33 (0)9 69 36 39 00 *
 

*(calls are charged at your téléphone companys rates)


the service is open Monday to Friday from 9:00 AM to 5:00 PM.
among the services offered :

information and creation of fixed lines, mobile phones and plans and internet connections,
technical support for landline and internet services,
information and advice about billing and payment .


to reach the 1014 (our French-speaking commercial customer service) from abroad, please dial : 33+ 800 + 1014 + the two-digit number of the French department in which the concerned line is.

If you are a foreign company, our International Sales Support Unit is available to answer all questions.
For questions about our site or corporate information about France Telecom, contact the webmaster
For any information on our products and services, and for any assistance you may require, please visit "products & services"