contacts

France Telecom Paris has opened a customer services intended to cater for the needs of the English-speaking community all over France. It now includes a technical support helpline. The number can be reached from abroad :+33 (0)9 69 36 39 00 *
 

*(calls are charged at your téléphone companys rates)


the service is open Monday to Friday from 9:00 AM to 5:00 PM.
among the services offered :

information and creation of fixed lines, mobile phones and plans and internet connections,
technical support for landline and internet services,
information and advice about billing and payment .


to reach the 1014 (our French-speaking commercial customer service) from abroad, please dial : 33+ 800 + 1014 + the two-digit number of the French department in which the concerned line is.

If you are a foreign company, our International Sales Support Unit is available to answer all questions.
For technical questions about our site or corporate information about France Telecom, contact the webmaster.