the Group’s approach The corporate social responsibility policy of France Telecom-Orange is also applied to its relations with suppliers. The Group’s purchasing policy is a vital pillar in its management of social and environmental risks:

the assessment and selection of suppliers takes account of environmental, social and ethical criteria suited to the different categories of purchase;

all the Group’s purchasing contracts and a growing proportion of local contracts include a clause on “Ethical practices – corporate responsibility” that sets out France Telecom-Orange’s demands in these areas;

the overall performance of the Group’s suppliers is regularly assessed using a dedicated tool, QREDIC®, which is progressively being deployed for local contracts of the main European entities;

a monitoring and control system is applied to the management of risks relating to purchasing and supplies, and uses several complementary tools:
- document-based CSR assessments
Orange questionnaire
using EcoVadis platform
- on-site audits
second part audit regarding social, environmental and quality risks
third party audit performed in the
Joint Audit Cooperation framework
Orange also endeavours to form long term partnership relationships with its suppliers and subcontractors, helping to implement the Group’s corporate social responsibility strategy.