performance
We openly and effectively communicate about our corportate responsibility performance,
externally and internally. Here you can find out about our performance and progress,
and how we measure it.
KPIs
We use standard measurements called key performance indicators (or KPIs) to track
impact, performance and progress over time. The KPIs include both qualitative
statements and quantitative figures on our key responsible growth issues. The
measures make it possible for us to see priority areas for work and to draw up
specific plans and targets.
We update our KPIs annually in light of emerging risks, changes in our business
and activities, and changes in the expectations people have of us.