Orange Business Services supports Bhutan’s national healthcare project
Paris and New Delhi, May 06, 2011Citizens gain access to real-time healthcare services
Orange Business Services, the enterprise communications arm of France Telecom, has entered into a partnership with the Royal Government of Bhutan and Regal Information Technology to deliver real time healthcare services to the people of Bhutan. The services will include real-time health advice and 24X7 emergency response facility to the citizens of the country. The project is designed to integrate new services to be offered by the existing Bhutanese healthcare system.
Undertaken by the Bhutanese Ministry of Health, the project aims to provide quality and reliable healthcare to all its citizens. Toward the same objective, Orange Business Services has set up a Health Help Center (HHC) that will address Health Line Call Center needs and Emergency Management with an anytime-anywhere approach. This is similar to the 911 emergency services offered in the USA.
At the opening ceremony His Excellency Lyonpo Yeshey Zimba, Deputy Prime Minister and also the Minister for Works and Human Settlements said that Bhutan has a well established primary health care system. Being a nation dedicated to the benefit of our citizens, it is our endeavour to enable efficient and effective delivery of healthcare in the remotest part of the country through the utilization of information technology. He urged the citizens and visitors of Bhutan to take advantage of this benefit and ensure responsible and wise use of this service.
The new communication infrastructure set-up will enable citizens to have access to a variety of services including a Health Advice Solution, Emergency Response System and a Health Help Line Call Center for Emergency Management. Orange Business Services has provided similar solutions to large healthcare projects in India and around the world. The solution is provided on a build-operate-transfer model and is being currently managed by Orange Business Services.
Elaborating further, Mr. Bala Mahadevan, CEO, Orange Business Services India, said, “Our association with the Bhutanese government is a privilege, and we are glad that they chose us to contribute to a project as important as their national healthcare infrastructure. Our strong domain expertise in healthcare was instrumental in winning this project. Our strong partnership with Regal Information Technology and expertise in managing complex PBX, IP voice based solutions and unified communications & collaboration solutions gave us the unique edge and ability to deliver the best solution.”
There are three companies involved in this national project, including Regal Information Technology (RIT) from Bhutan, which is front-ending the Health Ministry, Orange Business Services, who is setting up the HHC, and Procreate, a Hyderabad-based company for healthcare and Emergency Management expertise.
As a worldwide supplier of services, Orange has gained significant experience in the last 10 years in health. Orange has contributed to the emergence of e-health, successful combination of health care and information and communication technologies.
Drawing on its position of integrated operator, Orange arranges all the technological know-how to propose simple, reliable, effective and innovative solutions addressing the expectations of patients and health professionals. Help the transmission of medical information, improve the follow-up of the patient, optimize and personalize the patient’s management of the disease, allow vulnerable populations to stay home safely and on their own… are some of the stakes addressed by Orange Healthcare by providing new services and creating innovative products for the hospital and the patient.
For more information on Orange Healthcare and e-Health initiatives, please visit our Web site.
Orange Business Services, the enterprise communications arm of France Telecom, has entered into a partnership with the Royal Government of Bhutan and Regal Information Technology to deliver real time healthcare services to the people of Bhutan. The services will include real-time health advice and 24X7 emergency response facility to the citizens of the country. The project is designed to integrate new services to be offered by the existing Bhutanese healthcare system.
Undertaken by the Bhutanese Ministry of Health, the project aims to provide quality and reliable healthcare to all its citizens. Toward the same objective, Orange Business Services has set up a Health Help Center (HHC) that will address Health Line Call Center needs and Emergency Management with an anytime-anywhere approach. This is similar to the 911 emergency services offered in the USA.
At the opening ceremony His Excellency Lyonpo Yeshey Zimba, Deputy Prime Minister and also the Minister for Works and Human Settlements said that Bhutan has a well established primary health care system. Being a nation dedicated to the benefit of our citizens, it is our endeavour to enable efficient and effective delivery of healthcare in the remotest part of the country through the utilization of information technology. He urged the citizens and visitors of Bhutan to take advantage of this benefit and ensure responsible and wise use of this service.
The new communication infrastructure set-up will enable citizens to have access to a variety of services including a Health Advice Solution, Emergency Response System and a Health Help Line Call Center for Emergency Management. Orange Business Services has provided similar solutions to large healthcare projects in India and around the world. The solution is provided on a build-operate-transfer model and is being currently managed by Orange Business Services.
Elaborating further, Mr. Bala Mahadevan, CEO, Orange Business Services India, said, “Our association with the Bhutanese government is a privilege, and we are glad that they chose us to contribute to a project as important as their national healthcare infrastructure. Our strong domain expertise in healthcare was instrumental in winning this project. Our strong partnership with Regal Information Technology and expertise in managing complex PBX, IP voice based solutions and unified communications & collaboration solutions gave us the unique edge and ability to deliver the best solution.”
There are three companies involved in this national project, including Regal Information Technology (RIT) from Bhutan, which is front-ending the Health Ministry, Orange Business Services, who is setting up the HHC, and Procreate, a Hyderabad-based company for healthcare and Emergency Management expertise.
As a worldwide supplier of services, Orange has gained significant experience in the last 10 years in health. Orange has contributed to the emergence of e-health, successful combination of health care and information and communication technologies.
Drawing on its position of integrated operator, Orange arranges all the technological know-how to propose simple, reliable, effective and innovative solutions addressing the expectations of patients and health professionals. Help the transmission of medical information, improve the follow-up of the patient, optimize and personalize the patient’s management of the disease, allow vulnerable populations to stay home safely and on their own… are some of the stakes addressed by Orange Healthcare by providing new services and creating innovative products for the hospital and the patient.
For more information on Orange Healthcare and e-Health initiatives, please visit our Web site.
About Orange
France Telecom-Orange is one of the world’s leading telecommunications operators with 171,000 employees worldwide, including 105,000 employees in France, and sales of 10.9 billion euros in the first three months of 2012. Present in 33 countries, the Group had a customer base of 225 million customers at 31 March 2012, including 181 million customers under the Orange brand, the Group's single brand for internet, television and mobile services in the majority of countries where the company operates. At 31 March 2012, the Group had 166 million mobile customers and 15 million broadband internet (ADSL, fibre) customers worldwide. Orange is one of the main European operators for mobile and broadband internet services and, under the brand Orange Business Services, is one of the world leaders in providing telecommunication services to multinational companies.
With its industrial project, "conquests 2015", Orange is simultaneously addressing its employees, customers and shareholders, as well as the society in which the company operates, through a concrete set of action plans. These commitments are expressed through a new vision of human resources for employees; through the deployment of a network infrastructure upon which the Group will build its future growth; through the Group's ambition to offer a superior customer experience thanks in particular to improved quality of service; and through the acceleration of international development.
France Telecom (NYSE:FTE) is listed on Euronext Paris (compartment A) and on the New York Stock Exchange.
For more information (on the internet and on your mobile): www.orange.com, www.orange-business.com, www.orange-innovation.tv or to follow us on Twitter: @presseorange.
Orange and any other Orange product or service names included in this material are trade marks of Orange Brand Services Limited, Orange France or France Telecom.
With its industrial project, "conquests 2015", Orange is simultaneously addressing its employees, customers and shareholders, as well as the society in which the company operates, through a concrete set of action plans. These commitments are expressed through a new vision of human resources for employees; through the deployment of a network infrastructure upon which the Group will build its future growth; through the Group's ambition to offer a superior customer experience thanks in particular to improved quality of service; and through the acceleration of international development.
France Telecom (NYSE:FTE) is listed on Euronext Paris (compartment A) and on the New York Stock Exchange.
For more information (on the internet and on your mobile): www.orange.com, www.orange-business.com, www.orange-innovation.tv or to follow us on Twitter: @presseorange.
Orange and any other Orange product or service names included in this material are trade marks of Orange Brand Services Limited, Orange France or France Telecom.
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