a new way of working

Set up in February 2006, the main mission of the Product Factory Technical Center aka ‘technocentre’ is to industrialize the launch of innovative services in order to increase the Group’s speed and reactivity.

It is organized around teams which manage the development cycles of an offer. At the heart of the Technocentre, is a ‘3 partner’ team of marketing specialists – i identify, research and development teams -  i invent, and information systems and networks – i deploy. They are all located at one dedicated site and focus on one project at a time.

The “product leader” manages the marketing assets and the interface with the business units and is the leader of the “3P Team”.
The “development leader” is in charge of the entire development phase, whereas the “implementation leader” is responsible for the offer and for the allocation of network and information system resources.

a driving force for the Group’s convergence offers
The aim is to produce genuinely innovative services that are easy to use and are released in to the market within the best possible timeframes, and to offer the best costs whilst guaranteeing their final quality.

In addition to the commercial convergence (single contract, single customer service and single bill), these offers provide customers with a seamless experience in communication services (voice, email, SMS, IM) and call management services (voice mail, address book, presence), whatever the access (fixed lines, mobile or Internet) or the network used (switched telephony, ADSL, fiber optics, mobile).