home communication services

The Home Communication Services division defines and directs the group's strategy for fixed lines and the Internet in each country. It covers all products and services for the home, from fixed lines to internet, from Livebox to digital television including Broadband access and services.
In the home communication services segment, the group's strategy in Europe consists foremost in providing enriched service offers based on the development of ADSL Broadband and on the rapid penetration of the Livebox. The reduction in classic telephony services in France, Poland, and Spain has been offset, to a great extent, by the surge in ADSL Broadband services, especially in France. The uses associated with ADSL Broadband are also growing strongly and are based in particular on the European success of Livebox. (8.8 million units sold or rented at 31 December 2009, an increase of 12% in one year).

convergence is already a reality
The progressive growth of the Orange brand on the group’s main markets (in Europe and Africa, in particular) has boosted the integration of fixed and mobile lines, television and the Internet into a single customer promise.
Orange was the first operator in 2006 to provide truly integrated offers on a Europe-wide scale. The unik telephone, that combines voice over IP by Livebox and mobile services, was launched in France, Spain and the United Kingdom. Launched as a world first, it enables transparent connection to the best network available (mobile or internet) at the best rates. Contrary to certain other initiatives, the transfer of voice over the Internet to the mobile network does not interrupt the conversation!
In France, Orange announced the launch of its unik convergent mobile to all of the 30,000 Wi-Fi hot spots throughout the country in June 2007. This network is the very first Wi-Fi network in France with 10,000 “public” points, geo-referenced on orange-wifi.com, on unik.orange.fr and on the Orange World mobile portal (heading "utile"), and 20,000 "private" hot spots installed in companies.


the broadband revolution
European leader in ADSL with 13.5 million customers at 31 December 2009, with its digital-age home gateway, the group brings Livebox and all of its multiplay services into the home, linking broadband internet, internet telephony and digital television. Livebox has become an essential lever for the deployment of home communication services in domains as varied as domotics, security, or access to recreational content.
The very strong growth in voice over the Internet traffic marks the passage to the world of abundance in telecommunications. This is the age of "communicating without counting".
The group is also the European leader and world number two in ADSL television. The number of digital TV customers rose to 3,2 million at 31 December 2009 (mainly in France): an increase of 53% in one year. This is based on a multi-media approach (Internet, television, mobile) and is organised with the Content division.
The group is also preparing the high speed of tomorrow and announced in 2006 its predeployment plan for optic fibre (FTTH: "fibre to the home"). A sales offer is already available in France in some parts of Paris, the suburbs and some major cities, and in Slovakia.

 

 

the optic fiber in France