commitments

We will listen to you and answer your questions by post, email or telephone, by simple call at 1010 from 9 am to 7 pm Monday to Friday.
 
We keep you informed by making our publications (shareholders’ letter, annual report, etc.) available in your kiosk, where you can read and/or download them. We also offer you a wide range of information services and resources: idClub** (sms or email alert) , webzine, mailing lists, etc.
 
You can manage your France Telecom shares easier thanks to our simple and free solution – the direct registered share service –  which allows you to benefit from free holding fees and reduced transaction costs
 
We also provide a glossary* in which you will find definitions of various terms about the stock market, how it is organised, how it works and the names of regulatory institutions .
 
In addition, the France Telecom Club reserves you a range of specific offers: products, services and the Group's key events.


 
*  available in the tool bar on the right side of your screen
** available in France only